Refund policy

At Two Roots Organic, we are an authentic organic food brand committed to delivering pure, chemical-free products directly from farm to your home 🌿

We take utmost care in packaging and quality. However, returns or exchanges are accepted only in the following case:

  • If the product is damaged, broken, or leaked during delivery

Conditions:

  • Inform us within 24 hours of delivery
  • Share clear photo/video proof via WhatsApp or email
  • Product must be unused and in original packaging

Note:

  • No returns for taste preference or change of mind
  • Opened food products are not eligible for return (safety reasons)

After verification, we will provide a replacement or refund.


Why Choose Two Roots Organic?

✅ 100% Chemical-Free, Natural Inputs Only
🌿 Truly Organic – No compromise, no shortcuts
🐄 Cow-Based Farming – Rooted in Indian traditions
🌾 Farm-to-Home Freshness – No middlemen
💚 Eco-Conscious Packaging

✅ 5K+ Happy Customers Across India
⭐ 4.7/5 Average Rating
🕰️ 5+ Years of Organic Farming Experience
🐮 100% A2 Gir Cow Based Products
🚜 100+ Acres Under Organic Cultivation

💳 COD Available
💰 Extra 5% OFF on Prepaid Orders


Contact Us:
📧 tworootsorganic@gmail.com
📞 +91 83478 19418